KiwiWeb

Front Office/Order Entry (ESP)

Manufacturing

Inventory Control/Shipping

Supply Chain Management

KiwiWeb provides your customers a powerful Web-based interface to Kiwiplan's ESP system. Web browser or thin-client capable access is a compulsory component for a corrugated industry enterprise solution. KiwiWeb enables your customers to enter orders, submit order changes, check on real-time order status and deliveries, examine current and predicted inventory levels, request warehouse releases and warehouse replenishment orders and more.

Sales staff can use Web-enabled devices to access this information before meeting with customers.

 

Features

  • Provides customers timely and accurate production status
  • Can place new, or stock, single or multiple orders
  • Can view, control and place release requests from a VMI warehouse
  • Provides electronic order confirmation
  • Can view business transaction documents, including Bills of Lading, invoices, ASNs and more
  • Can control and determine the nature of information and options available to your Web customer base.

Benefits

  • Reduce phone calls and inquiries to your customer service department
  • Improve customer satisfaction
  • Allow sales service staff time to focus on exceptions rather than every order
  • Reduce resources needed to enter and manage orders